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Monthly Archive
for: ‘September, 2010’

Why is there such a high turnover rate in Janitorial? – Part 1

It has been said that the janitorial contracts turnover at a rate of 1.5 times per year!
That is a whole lot of turnover and changes, the question is why?

Is the selection process not thorough enough?

Are janitorial companies over promising and under delivering?

Is there a lack of professionalism in our industry?

Are there some who just don’t …

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The RFP – Request For Proposal

The RFP or Request for Proposal is the first step in the selection process when a company decides to change janitorial service providers.
Once a business has selected those companies they would like to receive formal proposals or quotes from, they issue an invitation or a “RFP” which contains information about their facility and janitorial requirements.
This …

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The Janitorial Site Visit

The “site visit” or “walk through” is an integral part of the selection process to select a new janitorial contractor.
This is the time when those companies selected get to visit the facility and gather the necessary information to put together their proposal.
Actually seeing the building and it’s present condition is vital in putting together an …

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Janitorial Philosophy – Part 1 – Exceeding Expectations

In any service business and especially in the janitorial business it is common place that during the sales process, company representatives over promise and the end up under delivering on the operations aspect of the service contract. Whether it is the owner or a sales rep, they tend to promise the world without really considering …

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